Return Policy

Return Policy for Houses Store (

Last updated: [0709/2023]

We want you to be completely satisfied with your purchase from Houses Store. This Return Policy explains the terms and conditions for returning products purchased through our website.

1. Eligibility for Returns

To be eligible for a return:

  • Your request must be initiated within 30 days of the original purchase date.
  • The product must be unused, in its original packaging, and in the same condition as when received.

2. Return Process

To initiate a return:

  • Contact our customer support team at [email address] or [customer support phone number] to request a return authorization.
  • Securely pack the item with the return authorization clearly marked on the package.
  • Ship the package to the provided address. You are responsible for return shipping costs.

3. Refund Process

Upon receiving and inspecting the returned item, we will process your refund to your original payment method. Please allow [insert time frame] for the refund to appear on your account.

4. Damaged or Defective Items

If you receive a damaged or defective item, please contact our customer support team immediately. We will arrange for a replacement or issue a full refund, including any shipping charges incurred.